Option 1 – Clients
Simply visit the link below and follow the instructions to install our remote support system. The process only takes a minute or two.
Both PC^ and Mac* are supported. The installer will automatically detect the platform you are using.
Please note that you may need to provide the username and password for your machine to allow us access (please provide these via a secure method for your own privacy).
Option 2 – Ad Hoc
Click on the relevant download button below for your platform, ie PC^ or Mac*.
Once downloaded run the application, no installation is required, and provide us with the “Your ID” and “Password” shown.
^ all versions of Windows from Vista onwards are supported
* all versions of OS X and above are supported