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Daily Archives: August 15, 2023

We will be upgrading all Exchange 2013 accounts to Exchange 2019 on 18 September

Exchange Server 2013 reached its end of life support with Microsoft on 11 April 2023, so it no longer receives new features, bug fixes, security fixes, etc. As a result, on 18 September 2023 we will be upgrading all Exchange 2013 accounts to Exchange 2019, at no additional cost to clients. If you are using a current version of Outlook and a modern device to access, then there should be nothing for you to do; the upgrade will be handled by us.

What do you need to check?

  • Outlook mobile users:
    If you use a mobile device (e.g. a phone or tablet) to access your email then no action will be required on your part.
  • Outlook online (OWA) users:
    If you use Outlook online on the web (also known as OWA) to access your email then no action will be required on your part.
  • Outlook desktop users:
    Please check that you are using a modern version of Outlook supported by Microsoft and compatible with Exchange 2019. Outlook versions 2016, 2019, and 2021 are all supported and are compatible. Outlook 365 (available as part of Microsoft 365) is updated on an ongoing basis and is fully supported and compatible.

Please note that Outlook 2007 reached end of support on 10 October 2017 and support for Outlook 2010 ended on 13 October 2020 – thus neither of these versions are supported or compatible. If you are still using one of these outdated versions of Outlook we recommend you upgrade to a supported version (Outlook 2016 or newer) as soon as possible in order to ensure no disruption in your Exchange email service. Outlook is available as part of most Microsoft 365 subscriptions as well as as part of Microsoft Office as a one-off licence purchase.

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Adobe have announced the discontinuation of Creative Cloud Synced files

Adobe have announced the discontinuation of Creative Cloud Synced files

Adobe will discontinue Synced files for Creative Cloud for all personal users from 1 February 2024, and for business or enterprise users from 1 October 2024. Any new Creative Cloud users from 1 October 2023 will not have access to Synced files capability.

Adobe currently enables users to sync files saved on local devices to a cloud storage folder as part of Creative Cloud. This will be discontinued, but Creative Cloud Libraries, including in-application syncing will remain – such as Photoshop’s Cloud Documents and Lightroom’s Sync, which won’t be affected.

The discontinuation of the Synced files feature is likely the result of the increasing complexity and expense of providing it – fewer users rely on this via Creative Cloud in comparison to the usage of other popular cloud storage providers, such as Google Drive, Microsoft (OneDrive, SharePoint) or Dropbox.

How will this impact you?

If you use Creative Cloud Synced files for syncing and/or sharing, you’ll need to either move these to Creative Cloud Libraries or put alternative cloud storage in place for cross-device access and backup. Assets in your local folder won’t be copied to cloud storage after 1 February 2024. In addition, links or files that have been shared with other users will no longer be accessible from this date.

What action should you take?

All files will remain intact and under your control in your Creative Cloud Files folder, but before the discontinuation date you should sign in to your Adobe account on your local device to ensure that the latest versions of assets have been synced from the cloud to your device. Cloud-based copies of files will be removed permanently from 1 October 2024 for personal users.

You can find the contents of your Creative Cloud Files folder on your local device by navigating to:

  • Windows: C:\Users\\Creative Cloud Files
  • macOS: Mac HD/Users//Creative Cloud Files
  • Online: assets.adobe.com/files
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