Infrastructure is absolutely key to ensuring your organisation runs both effectively and securely. Therefore, we have compiled a set of services, security, protection and compliance into one easy Infrastructure Support managed service package.
We provide and support all aspects of infrastructure including: top tier services, device management, device security, services security, services backup, uptime monitoring, online reputation monitoring, user security, and more.
What you get
- Microsoft 365 Business Premium
Full Microsoft 365 services and software, for up to 5 PCs per user. Also includes device management, corporate domain, compliance policies, and easier user setup on PCs. More details. - Cloud Office Security
Proactive and reactive security for all Microsoft 365 services and accounts. More details. - Endpoint Security
Internet security and compliance such as complex logins and data encryption for PCs. More details. - Cloud Backup
Six times per day automatic unlimited backup for Microsoft 365 accounts. More details. - Custom Backup
If needed, for further platform(s) you use without a backup solution, e.g. Dropbox. More details. - Account Security
Including Multi Factor Authentication (MFA, aka Two Factor Authentication (2FA)), account recovery capability, and correct access privileges for users/teams/departments. - Uptime Monitoring
24/7 monitoring of your core systems – e.g. email, comms systems, file storage, and other key platforms. - Email Deliverability
Email reputation, including blacklist and deliverability monitoring. - Email Compliance
Email compliance and standards, including SPF, DKIM, DMARC, and BIMI. - Domain Security
Domain protection and security, including DNSSEC, to protect the setup of your infrastructure. - Domain Retention
Domain expiry monitoring and retention, to protect the intellectual property inherent in your domain names.
Who this is for
Our Infrastructure Support package is designed for businesses across all industries. There is a five user minimum due to licensing requirements. The included licenses can cater for distributed teams with hybrid and remote working, as well as organisations with office locations.
If you require more hands-on support, please see our Business Support packages.
The licenses and pricing described here apply up to 300 users. Enterprise licensing and pricing applies for 300 users and above; please contact us for details.
We also provide
- Guaranteed response time,
- Management of your infrastructure,
- Service monitoring and maintenance,
- Flexible monthly licensing available1,
- Ticketing system to track status and history of your requests,
- Documentation and asset tracking for your organisation,
- Multiple methods of contact to suit your preferences.
Infrastructure Support
Our Infrastructure Support includes both our service management of and all the licenses listed below. We aim to be transparent on all our pricing – please request a quote to meet your needs; prices start from £130 per organisation plus £70 per user per month.
Licenses included as standard are:
- Per organisation – Uptime Monitoring, Email Deliverability, Email Compliance, Domain Security (DNSSEC), Domain Retention.
- Per user – Microsoft 365 Business Premium, Multi Factor Authentication (MFA), Cloud Office Security, Endpoint Security, Cloud Backup.
1 Monthly licensing terms may incur a surcharge from the top tier provider.
All prices are subject to VAT.